Contact

Ask about joining, get help with an account or tell us about a privacy or safety concern. The easiest way to reach Amici di Penna right now is by private message on Instagram.

What you can contact us about

• Joining the community or using a parent account
• A child profile, pen pal request or existing connection
• A privacy request or concern about information on the website
• A safety or conduct concern involving the community
• A café, library, restaurant or community space interested in a future letter corner

Keep private details out of your first message

Please do not include a child’s full name, postal address, school, phone number, account password or other unnecessary private information. Start with a short description of the issue. We can ask for the minimum extra detail needed in a safer way.

Urgent safety concerns

Amici di Penna is not an emergency service. If a child or another person may be in immediate danger, contact local emergency services or police first. In Australia, online child safety concerns can also be reported to the eSafety Commissioner.